Koso4d takes your privacy and data security seriously. This document transparently explains how we collect, use, store, and protect your personal information as a member of our platform.
đ Last Updated: 1 January 2026This Privacy Policy ("Policy") describes koso4d's practices regarding the collection, use, storage, and protection of your personal information when you use the koso4d website, applications, and services. By registering or continuing to use our platform, you agree to the practices set out in this Policy. koso4d complies with Malaysia's Personal Data Protection Act 2010 (PDPA).
Koso4d ("we", "platform", or "company") is the data controller for your personal information in the context of the online betting platform we operate at koso4d.bet. We take privacy very seriously and ensure that all information you provide to us is handled responsibly and securely.
This Privacy Policy applies to all users of the koso4d platform, including website visitors, registered players, and members of our VIP programme. It covers all data collected via the website, mobile app, email communications, and direct interactions with our customer support team.
We believe transparency is the foundation of trust. That's why we make every effort to explain clearly and plainly how your data is used â without overly technical or confusing legal language. If anything is unclear, please reach out to our privacy team at support@koso4d.bet.
Koso4d collects various types of information to provide all our Malaysian players with a secure, personalised, and high-quality service. This data falls into several key categories:
Important Note: koso4d never stores full credit or debit card numbers. All sensitive payment data is processed through PCI-DSS certified third-party payment processors. We only retain the bank name and account details necessary to process your withdrawals.
Koso4d collects your personal information through several primary channels:
Koso4d uses your personal information only for legitimate, clearly defined purposes. We will not use your data for any other purpose without obtaining your consent first.
| Purpose of Use | Data Type | Legal Basis | Withdrawable? |
|---|---|---|---|
| Account Management & Verification | Identity, contact | Contract | No |
| Processing deposits & withdrawals | Financial, identity | Contract | No |
| Fraud prevention & AML | All categories | Legal obligation | No |
| Customer support | Interactions, activity | Contract | No |
| Platform improvement & analytics | Technical, activity | Legitimate interest | Yes |
| Marketing & promotional communications | Contact, preferences | Consent | Yes |
| Responsible gaming program | Gaming activity | Public interest | No |
You may opt out of marketing communications from koso4d at any time by clicking the "unsubscribe" link in any of our promotional emails, or through the notification settings in your account.
Koso4d never sells, rents, or trades your personal information to any third party for marketing or commercial purposes. However, there are limited situations where we need to share data with certain parties to ensure our services function properly:
We work with third-party service providers that help us operate the platform â including payment processors (to handle Touch 'n Go, GrabPay, DuitNow, FPX, and other transactions), licensed game providers (to deliver casino and slots content), and technical infrastructure providers. All such providers are bound by strict confidentiality agreements and may only use your data for the purposes we specify.
Koso4d may disclose your personal information if required by law, regulation, or a valid court order â including to Malaysian law enforcement agencies or relevant regulatory bodies in the context of criminal investigations or unlawful activity.
In the event of a merger, acquisition, or sale of koso4d assets, user personal information may be transferred as part of that transaction. We will notify users before their data becomes subject to a different Privacy Policy.
Our commitment: koso4d has never and will never share your personal data with third-party advertising companies or data brokers for targeted advertising purposes.
Your data security is koso4d's number one priority. We continually invest in the latest security infrastructure to ensure your information is always protected.
While koso4d employs best-in-class security measures, no system is 100% breach-proof. We encourage you to play your part in keeping your account secure â use a strong password, enable 2FA, and never share your login credentials with anyone.
Koso4d uses cookies and similar tracking technologies to enhance the user experience, maintain security, and understand how players interact with our platform. Cookies are small text files stored on your device when you visit koso4d.
| Cookie Type | Purpose | Retention Period | Status |
|---|---|---|---|
| Session Cookies | Keeping you logged in during an active session | Until logout | Mandatory |
| Security Cookies | Detecting suspicious activity & preventing fraud | 30 days | Mandatory |
| Preference Cookies | Remember your language settings & platform preferences | 1 year | Optional |
| Analytics Cookies | Understanding how users interact with our platform | 6 months | Optional |
| Marketing Cookies | Displaying relevant promotions to you | 3 months | Optional |
You can manage your cookie settings through your web browser settings. Please note that disabling mandatory cookies may affect the functionality of the koso4d platform, including your ability to log in to your account.
As a koso4d player and an individual protected under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding your personal data:
You have the right to request and receive a copy of the personal information we hold about you. Requests can be submitted via email to support@koso4d.bet and will be processed within 14 business days.
If the information we hold about you is inaccurate or outdated, you have the right to request a correction. Basic details can be updated directly through your account profile settings.
Under certain circumstances, you have the right to request the deletion of your personal data. This right is not absolute â some data must be retained for legal and financial compliance purposes.
You may object to the processing of your data for direct marketing purposes at any time. Such requests will be actioned within 48 hours of receipt.
You have the right to receive your personal data in a structured, machine-readable format. This allows you to transfer your data to another platform should you choose to do so.
In certain circumstances (such as when the accuracy of data is disputed), you may request that koso4d restrict how it processes your data while the dispute is being resolved.
To exercise any of the privacy rights above, please submit a written request to support@koso4d.bet with the subject line "Privacy Rights Request". We will verify your identity before processing any data-related request.
Koso4d retains your personal data for as long as your account remains active, or for as long as necessary for the purposes described in this Policy. Specific retention periods vary depending on the type of data:
When data is no longer needed and there is no legal obligation to retain it, koso4d will securely delete it using methods that ensure the data cannot be recovered.
â ī¸ Strict Warning: The koso4d platform is STRICTLY for individuals aged 18 and above. We do not knowingly collect or process personal data from anyone under the age of 18.
Should koso4d discover that we have unknowingly collected personal information from individuals under the age of 18, we will take immediate steps to delete that information and close the account in question. Any balance in such accounts will be handled in accordance with procedures prescribed by law.
Parents or guardians who discover that their child has registered an account on koso4d should contact our support team immediately at support@koso4d.bet.
Koso4d reserves the right to amend this Privacy Policy from time to time to reflect changes in our data processing practices, legislative updates, or platform improvements. The latest version of the Privacy Policy will always be available at koso4d.bet/privacy-policy.
For significant amendments â particularly those affecting your privacy rights â we will provide at least 14 days' prior notice through:
Your continued use of the koso4d platform after the effective date of any amendment constitutes your acceptance of the updated Privacy Policy.
If you have any questions, concerns, complaints, or wish to exercise your privacy rights regarding how koso4d handles your personal information, please contact us through the following channels:
All privacy-related enquiries will be responded to within 5 business days. For more complex personal data rights requests, processing may take up to 14 business days.
This Privacy Policy was last updated on 1 January 2026 and supersedes all previous versions. This Policy constitutes an agreement between you and koso4d regarding the protection of your personal data as a player on our platform.
Our commitment to privacy goes beyond a document â it is a daily practice embedded in every aspect of koso4d's operations.
All communications between you and koso4d are encrypted using SSL 256-bit standards â the same standard used by Malaysian banking institutions such as Maybank2u and CIMB Clicks. Your data is secure in transit.
Koso4d has never sold or traded your personal data to any third party for marketing or commercial purposes, and never will. Your information belongs to you.
Koso4d operates in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). You have the right to access, correct, or request deletion of your data at any time.
The koso4d platform is monitored around the clock by our security team to detect and address any cyber threats or unauthorised access attempts on player data before they can cause harm.
Only koso4d staff who require access to specific data in order to carry out their authorised duties are permitted to do so. All internal access to player data is logged and regularly audited to ensure it is not misused.
All financial transactions on koso4d via Touch 'n Go, GrabPay, DuitNow, Boost, ShopeePay, and FPX are processed by PCI-DSS certified payment processors. koso4d never stores your card details directly.
Join over a million Malaysian players who trust koso4d. Your privacy is always our priority.
By registering, you agree to koso4d's Privacy Policy & Terms and Conditions. Players must be 18 years of age or older.